Shipping policy
International Customers outside of USA:
For international customers, when purchasing standard shipping with minimal tracking such as USPS First Class Mail International, expect minimal tracking. Once the item has left the USA we are not able to track or resolve issues regarding delays or customs. If your item has reached your country it is likely in transit and may take up to one to two weeks to be delivered. If there are no deliveries or updates within this time, we encourage you to contact your local post for possible customs issues.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item overseas, you should consider using a fully trackable shipping service UPS/FEDEX or purchasing shipping insurance.
We have experienced the frequent lost packages shipping to the following locations:
Australia
South America
We do not guarantee that we will receive your returned item.